September 9, Thursday, first day of the summit
| 10:00 a.m. - 7:00 p.m. | Registration of summit participants |
| 11:00 a.m. - 12:00 p.m. | Welcome coffee break, exhibition Press briefing with the summit's keynote speakers. |
| 12:00 p.m. - 1:30 p.m. | PLENARY SESSION Great Conference Room Summit Opening, panel discussion with leaders of key market sectors. STRATEGIES FOR THE PERIOD OF CHANGE. THE DYNAMICS OF KEY MARKETS AND THE PRIORITIES OF LEADING COMPANIES |
| The objective of the Summit's opening session is to identify the most promising strategies for further business development in Russia and the CIS countries based on benchmarking the dynamics in all key sectors (food products, clothing and footwear, household goods, electronic appliances, pharmaceuticals) and understanding the priorities set by the uncontested industry leaders. | |
Key questions for panel discussion participants:
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| Welcome address: | Dmitry Khalilov, Partner, Ernst & Young |
| Moderators: | Clive Woodger, Managing Director SCG London Alexey Filatov, Managing Director BBCG |
| Presentation Coordinators: | Alan McClay, Executive Vice President The Consumer Goods Forum Lev Khasis, CEO X5 Retail Group, Chairman of Retail Companies Association Ludovic Holinier, Board Member Auchan Russia Andrey Gusev, CEO Rigla Stephen Schueler, CEO P&G Russia Sergey Katsiev, President Megapolis Vladimir Melnikov, Chairman Gloria Jeans Kakha Kobakhidze, CEO Eldorado Vincent Guffroy, CEO Leroy Merlin Maxim Nogotkov, President Svyaznoy Jonathan Tarr, CEO Kimberly-Clark Butman Evgeny, CEO ECS GROUP (partner Apple in Russia) Ivan Obolentsev, Chairman of Agroindustrial Enterprise |
| 1:30 p.m. - 2:15 p.m. | Light lunch, exhibition, networking, Ekaterina Hall |
| 1:30 p.m. - 2:15 p.m. | PRACTICUMS - sessions held by summit partners, Ekaterina hall, Summer Hall, Spring Hall |
| 2:15 p.m. - 3:30 p.m. | PLENARY SESSION Great Conference Room Panel discussion with chief executives of companies applying green practices in their business and the heads of the relevant associations GREEN BUILDING 2010 IN RUSSIA: THE PROSPECTS FOR THE TECHNOLOGIES THAT HAVE BECOME COMPULSORY IN FOREIGN MARKETS |
| Session's objectives: to discuss among the leaders of the modern retail industry, the practical issues of using green building technologies and maintenance management approaches for retail properties in Russia. To describe the actual economic parameters of the process and enable the market participants to make (timely!) informed strategic decisions. To assess the value of green building technologies for companies before green building expansion takes off. | |
Key questions for panel discussion participants:
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| Moderators: | Ilya Yakubson, President Dixy GC Julia Stefanishina, Manager, Transaction Real Estate Group, Leader of Green Building group Ernst & Young |
| Presentation Coordinators: | Guy Eames, Head of RUSSIAN GREEN BUILDING COUNCIL Mattias Andreassen, Head of Property management IKEA Russia & CIS Crispin Burridge, Head of Plan A and Sustainable Construction, Marks & Spencer Jurgen Koch, CEO 4greenArchitecture Bernaut Rum, End-user Manager Retail Philips Lighting |
| 3:30 p.m. - 4:15 p.m. | Coffee break, exhibition, networking |
| 3:30 p.m. - 4:15 p.m. | PRACTICUM OVER 75% OF DECISIONS ARE MADE IN-STORE - WHAT RUBBISH! A neuroscience world first! This presentation is the first public sharing of research into decision making in-store using fMRI and Eye tracking to understand how shoppers navigate around the store and make purchase decisions. The learnings show the role of the sub conscious in influencing what shoppers buy and the presentation will discuss its impact on store layout, in-store signage, merchandising, promotions and POS. These new learnings challenge how we think about influencing shopper behavior and are a must see for retailers and brands alike. TNS Retail and Shopper, the world’s best shopper research agency, has over 20 years of experience in over 70 countries in shopper research. |
| Speaker: | Siemon Scamell-Katz, Founder TNS Magasin |
| 3:30 p.m. - 4:15 p.m. | PRACTICUMS - sessions held by summit partners, Ekaterina hall, Summer Hall, Spring Hall |
| 4:15 p.m. - 5:30 p.m. | FOOD BUSINESS SECTION Great Conference Room |
| The major companies of the entire retail market still represent this particular sector. It is the food retail chains that lead in terms of investment in new store openings, IT, logistics, and market infrastructure in general. They are always at the forefront of the interaction between business and government concerning market regulation. This is why the Food Business Conference is one of the main industry sessions within the Retail Business Russia 2010 summit, drawing the attention of retailers and manufacturers from many other sectors. The main topics of this year's discussions at the Food Business Conference will be: (a) the regulatory framework of the Law on Trade currently being adopted and its influence on the market; (b) solutions for consolidation of purchasing and logistics; and (c) best applied practices regarding performance. | |
| Panel discussion involving government representatives and the leaders of non-commercial retail associations DEVELOPING THE REGULATORY FRAMEWORK OF THE LAW ON TRADE. THE KEY REQUIREMENTS OF THE NEW FEDERAL AND REGIONAL REGULATIONS The purpose of the session is to analyze the standards and regulations currently being adopted by the Government of the Russian Federation, the appropriate Ministry, the Federal Antimonopoly Service, and regional governments in connection with the Law on Trade. It will also evaluate their impact on the investment climate in the regions and the inter-regional barriers to the flow of goods, the competitiveness of Russian goods in modern retail chains, the practices used to calculate market share dominance for chains, and, in the end, the satisfaction of the needs of all Russian consumers. The dialogue between the responsible government officials and the leaders of the retail chain and producer associations , as professionally trained experts, is aimed at finding the best solutions for the consumer. |
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| Moderator: | Vadim Novikov, Senior Fellow of The Academy of National Economy under the Government of the Russian Federation |
| Presentation Coordinators: | Oleg Sazanov, Director of Department of State Control at the Ministry of Industry and Trade of Russian Federation Timofey Nizhegorodtsev, FAS Russia Yevgeny Fyodorov, Chairman of the State Duma's Economic Policy and Entrepreneurship Victor Zvagelskiy, Member of the State Duma Committee on Economic Policy and Entrepreneurship, Chairman of the Subcommittee of state regulation of the market of excisable goods Ilya Belonovsky, Executive Director of Retail Companies Association Maxim Protasov, Board Member Chairman Pomidorprom, Member of the Board Association of manufacturers and suppliers Alexandr Onischuk, President Association of trading companies and manufacturers of consumer electronic and computer equipment Greg Thain, CEO Storewars Russia & CIS |
| 4:15 p.m. - 5:30 p.m. | DIY & HOUSEHOLD RETAIL SECTION Summer Hall Panel discussion involving chief executives of retail chains and real estate market analysts ANALYSIS OF THE LEADING INDICATORS OF CONSUMPTION AND THE RESULTS OF SUMMER SALES. THE CHAINS' MARKET STRATEGIES. The purpose of this session is to analyze the key indicators of DIY & Household products market from the spring/summer season in anticipation of the first significant signs of recovery, to see a common vector in the real estate market and the fastest growing category of residential real estate purchases in order to discuss near term marketing strategies based on this data, and, together with major product brands, to discuss the joint actions of chains and suppliers in order to restore margins and sales volumes. |
| Moderator: | Mikhail Burmistrov, CEO INFOLINE Analysis |
| Presentation Coordinators: | Rinat Mukhametvaleev, Executive Director Trest SCM (SuperStroy, StroyArsenal) Dmitriy Sokolov, CEO Maxidom Andrey Liner, President Parket-Hall |
| 4:15 p.m. - 5:30 p.m. | FASHION RETAIL SECTION Spring Hall Panel discussion involving owners of international and Russian brands POST-CRISIS RETAIL DEVELOPMENT STRATEGY BY MULTINATIONAL AND RUSSIAN FASHION BRANDS The purpose of this session is to analyze the main trend: international companies developing their own chains as opposed to the previously used franchising model. The evident growth of investment in the Russian market will have important consequences for national multi-brand holding companies, non-chain retailers, and, naturally, for consumers. Positive changes in purchasing power only make this topic even more pertinent. Delegates and speakers will discuss how the market is going to develop, what strategies will be used by market participants, and whether franchising, organic growth or takeovers will prevail. |
| Moderator: | Dmitriy Levitskiy, Partner Retail Training Group |
| Presentation Coordinators: | Mike Shearwood, CEO of Aurora Fashions(Karen Millen) Andrey Kupriyanov, Member of the Board Glance Mikhail Urzhumtsev, CEO Malon Fashion Group (Be free, Zarina, Taxi) Ruben Arutyunyan, President Henderson Russia |
| 5:30 p.m. - 6:15 p.m. | Coffee break, exhibition, networking |
| 5:30 p.m. - 6:15 p.m. | FOOD BUSINESS SECTION Ekaterina Hall Short presentations session: COUNTING EVERY CENT: A DIGEST OF "BITS" OF ADVICE REGARDING PERFORMANCE The purpose of the session is to showcase a collection of short (5–7 minute) presentations by market participants, technology providers, and consultants revealing applied solutions for reducing costs and improving the performance of retail, trade facilities and supply, as well as of logistics and personnel. The session’s topic, “Counting Every Cent”, reveals the approach to performance improvement proposed by the organizers – the implementation of small improvements and technical innovations in different areas of the business. |
| Moderator: | Alexander Malakhov, Managing Director Kamblog.ru |
| Presentation Coordinators: | Mikhail Burmistrov, CEO INFOLINE Analysis Andrey Kalmykov, Managing Director Trade Help Euvgeny Pavlov, CEO Starbor Pavel Stranchenko, Account Vice-President Unilever |
| 6:15 p.m. - 7:30 p.m. | FOOD BUSINESS SECTION Great Conference Room Panel discussion involving the heads of purchasing alliances and major distributors CONSOLIDATION OF PURCHASING AS A GLOBAL AND A NATIONAL PROCESS. BEST PRACTICE BUSINESS MODELS AND LONG TERM MARKET IMPLICATIONS The purpose of the session is to analyze the development vector of purchasing and distribution alliances globally in order to evaluate the relative progress achieved in this area in Russia and to identify promising purchasing consolidation models, as well as to model further development for this highly competitive concept, to analyze the implications for producers and consumers , and to evaluate the impact on regional distribution and logistics in general. |
| Moderator: | Dmitry Leonov, CEO Razgulay Market |
| Presentation Coordinators: | Thomas Haggai, President IGA Alexey Pavlov, CEO Spar Russia Leonid Abayushkin, Director ?3S |
| 6:15 p.m. - 7:30 p.m. | DIY & HOUSEHOLD RETAIL SECTION Summer Hall Panel discussion involving chief executives of retail chains and real estate market analysts DIY & HOUSEHOLD RETAIL DEVELOPMENT IN REGIONAL MARKETS. THE IMPACT OF THE CRISIS ON THE STRATEGIES OF REGIONAL CHAINS' The purpose of this session is to examine the current financial situation of retailers operating in local markets and to evaluate promising strategies for business owners, federal and international players. To evaluate the risks and opportunities in terms of the state of essential elements for running a successful business: changes in operating expenses related to the crisis, the local suppliers, labor markets, and customer activity. |
| Moderator: | Mikhail Burmistrov, CEO INFOLINE Analysis |
| Presentation Coordinators: | Alexey Iovlev, CEO Metrika Sergey Antonov, Owner Upravdom |
| 6:15 p.m. - 7:30 p.m. | FASHION RETAIL SECTION Spring Hall Panel discussion involving operations directors of networks and managers of retail technology providers PERFORMANCE: MAIN AREAS AND APPLIED RECOMMENDATIONS FOR TECHNOLOGICAL RE-EQUIPMENT OF THE BUSINESS The purpose of the session is to analyze the areas (business processes) where national companies experience considerable loss of operational efficiency due to weak IT, low labor productivity, logistics, etc.; to discuss possible solutions and re-equipment costs together with leading technology providers; and, at the same time, to consider the new experience of international brands regarding trade organization itself. Pop-up shops, for example arean approach that should be explored in the Russian environment. |
| Moderator: | Elena Komkova, Partner Retail Training Group |
| Presentation Coordinators: | Evgeniy Tsivin, General Director EDMINS Anna Lebsak-Kleimans, General Director Fashion Consulting Group (among clients F.D. Lab, Hermes, InCity, Baon, Carlo Pazolini, Colin`s and other) Alexey Purusov, Finance director RALF RINGER Irina Gordan, Head of discount direction, BNS Group Neil Thompson FASHION HOUSE Development |
| 8:00 p.m. | Gala Dinner and Retail Industry Awards
Retail Gran-Prix 2010Awards by the Retail Companies Association (RCA). |
September 10, Friday, second day of the summit
| 8:30 a.m. - 5:00 p.m. | Registration of summit participants |
| 8:30 a.m. - 9:00 a.m. | Morning coffee, exhibition, networking. |
| 9:00 a.m. - 10:15 a.m. | PLENARY SESSION Great Conference Room Panel discussion with business development directors and CEOs of key chains CONSOLIDATION IN THE REGIONAL MARKETS. UNBIASED ANALYSIS OF THE POTENTIAL CAPACITY OF THE M&A MARKET |
| Session's objectives: To present data from an independent analysis of retail space rents and prices, operational performance of stores in the key regions of Russia, to objectively discuss, among decision makers, the actual retail consolidation prospects and the capacity of the M&A market. | |
Key questions for panel discussion participants:
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| Moderator: | Mikhail Burmistrov, CEO INFOLINE Analysis |
| Presentation Coordinators: | Oleg Tsarkov, Managing Director Svarog Capital (Renova) Alexey Krivoshapko, Managing Director Prosperity Capital Management Arkadiy Shemagin, Co-owner of Raytzen retail chain Tatiana Shustova, Partner, Transactions practice, Ernst & Young Valery Solok, CEO 36,6 |
| 10:15 a.m. - 11:00 a.m. | Coffee break, exhibition, networking |
| 10:15 a.m. - 11:00 a.m. | ON-LINE RETAIL SECTION Summer Hall |
| Today, not a single sales channel in the global and national market is capable of competing with the internet in terms of market volume growth rate. This year, for the very first time, the Retail Business Russia Summit dedicates a separate section to this topic. There is no doubt that it was the economic crisis that provided a powerful incentive for the development of online retail. And now, as the crisis is ending, the opportunities it presents should not be left unexplored. The Online Retail Conference will focus on the comprehensive development of multichannel retailing (off and online retail stores, electronic trading, and applied solutions for integrated marketing, pricing, and logistics). One of the most expedient and specific discussion topics will be devoted to online payment systems, including obstacles to their development and promising technologies. The program will open with a summit plenary session, MULTICHANNEL RETAIL STRATEGIES IN RUSSIA, followed by two panel discussions. | |
| Panel discussion involving heads of retail chains' Internet units and e-commerce leaders STRATEGIC MARKETING IN E-COMMERCE The purpose of the session is to discuss the strategic development trends for online retailing, comprehensive marketing solutions for off- and online stores, and the tendency for consolidation and cooperation of internet resources. The objective of the conference speakers and the audience is to see together how different sales channels affect each other in both positive and negative ways; to find solutions for successful positioning, pricing, and integrated marketing campaigns; to evaluate the potential of partnership projects and mergers in this new market ; and to foresee the development of target consumer groups and their needs. |
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| Moderator: | Tatiana Tsvetkova, Development Director Fast Lane Ventures |
| Presentation Coordinators: | Aresh Alamir, Marketing Director AUCHAN Russia Evgeny Schevelev, Director of online transactions Beliy Veter Tsifrovoy Tatyana Akinshina, Director, Internet-magazin Lo (fashion) |
| 10:15 a.m. - 11:00 a.m. | PRACTICUMS - sessions held by summit partners, Ekaterina hall, Spring Hall |
| 11:00 a.m. - 12:15 p.m. | PLENARY SESSION Great Conference Room Panel discussion with chief executives from the internet retail industry, leading experts and heads of the internet divisions of retail chains MULTICHANNEL RETAIL IN RUSSIA. BEST CONCEPTS AND EXPERIENCE OF SIMULTANEOUS BUSINESS DEVELOPMENT IN TRADITIONAL AND ELECTRONIC SALES CHANNELS |
| Session's objectives: to provide all the necessary data for making strategic decisions related to multi-channel sales. Data on e-commerce markets, promising ideas for the integrated marketing of on and offline stores, information on internet projects of key retail chains, prospects and ROI of M&A transactions involving e-commerce companies in Russia. | |
Key questions for panel discussion participants:
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| Moderator: | Tatiana Maximova, The Independent marketing expert |
| Presentation Coordinators: | Bernard Lukey, CEO Ozon.ru Vladislav Ulendeev, CEO IT Business (on-line business X5 Retail Group) Alexander Menn, Chairman Soyuz GC Maksim Zahir, Director e-commers M.Video Dragorad Knezi, director for strategic planning, Ark Scholz & Friends Group |
| 12:15 p.m. - 1:00 p.m. | Coffee break, exhibition, networking |
| 12:15 p.m. - 1:00 p.m. | ON-LINE RETAIL SECTION Summer Hall Panel discussion involving heads of retail chains' internet units and e-commerce leaders MODERN LOGISTICS OF THE FLOW OF MONEY AND GOODS IN E-COMMERCE The purpose of the session is to analyze the resources for improving the performance of the logistics component of e-commerce and of client payment systems. It is the 'last mile', namely the delivery of goods to the customer, along with problems related to paying for the goods, that is the key factor holding back the development of this market. It is between these two barriers a direct connection exists: the fear of not getting on-time delivery of the order or not getting it at all limits the amount of online purchases and encourages cash payment on delivery. The companies that come close to untying this Gordian knot will be the future of the Russian online market. Current best practices in this area will be brought to the attention of the summit's audience. |
| Moderator: | Alexey Avdey, Director Yandex.Market |
| Presentation Coordinators: | Oscar Khartman, CEO KupiVIP.ru Andrey Khromov, Chairman Dostavka.ru Anton Pervogorov, E-Commerce Director Eldorado Oleg Ryagenov, Sales Director, Svyaznoy |
| 12:15 p.m. - 1:00 p.m. | PRACTICUMS - sessions held by summit partners - Ekaterina hall, Spring Hall |
| 1:00 p.m. - 2:30 p.m. | PLENARY SESSION Great Conference Room RETAIL NEW WAVE an open competition of innovative projects by young specialists and university/college students in the retail and consumer goods industries |
| Moderators: | Mikhail Burmistrov, CEO INFOLINE Analysis Alexander Malakhov, Managing Director Kamblog.ru |
| Jury: | Alexander Borisov, Chairman of the Committee for the development of consumer market, Chamber of Commerce and Industry of the Russian Federation Alexander Tynkovan, President M.Video Alex Filatov, Managing Director BBCG Vugar Isaev, President of the Snow Queen Dmitry Khalilov, Partner, Head of providing services to the sector of consumer goods in the CIS, Ernst & Young Jean-Pierre Germain, Director General Auchan Russia Ilya Belonovsky, Executive Director of Retail Companies Association Ilya Yakubson, President of GK Dixy Jeroen De Groot, Director General of Russia Metro Cash & Carry Lev Khasis, Chief Executive Officer of X5 Retail Group, Chairman of the Presidium Retail Companies Association Nikolay Vlasenko, founder of Victoria GC Nicholas Fartushnyak, President Sportmaster Oleg Sazanov, Director, Department of State Regulation of Domestic Trade Ministry of Industry and Trade Patrick Long, CEO O'KEY Jonathan Tarr, CEO Kimberly-Clark Vladislav Martynov, CEO SAP Russia |
| Special guests: | Yevgeny Fyodorov, ?hairman of the State Duma's Economic Policy and Entrepreneurship Mike Sherwood, CEO Aurora Fashions (Karen Millen) Bernd Hallier, Director of the European Retail Academy |
| 2:30 p.m. - 3:15 p.m. | Lunch |
| 3:15 p.m. - 4:00 p.m. | FOCUS SESSION with LEV KHASIS, CEO X5 Retail Group, Chairman of the Board of Retail Companies Association Great Conference Room |
| 4:00 p.m. - 4:45 p.m. | Coffee break, exhibition, networking |
| 4:00 p.m. - 4:45 p.m. | PRACTICUMS - sessions held by summit partners - Ekaterina hall, Summer Hall, Spring Hall |
| 4:45 p.m. - 6:00 p.m. | PLENARY SESSION Great Conference Room Panel discussion with chief executives of the leading companies in charge of infrastructure development and the introduction of modern technologies in the retail industry CHANGES IN IT, LOGISTICS AND STORE FITTING THAT WILL TRANSFORM THE RETAIL BUSINESS IN RUSSIA TOMORROW |
| Session's objectives: To listen to people with a strategic vision concerning development of technologies and services for the retail business, with the main focus on IT, logistics, and development. To take a note of highly promising practices, implementation of which will (a) ensure a greater competitive edge for the business and (b) significantly cut costs and improve operational performance. | |
| Moderator: | Maksimilian Musselius, CEO ECR Rus |
| Presentation Coordinators: | Ilya Yakubson, President Dixy GC Ivan Kotov, Senior Manager A.T. Kearney Hugues Laurent, Business Development Director FM Logistic |
| 6:00 p.m. - 7:00 p.m. | Summit closing, special event for participants |
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Retail Gran-Prix 2010
